Privacy Policy

1. Overview

ContractorRoster operates contractorroster.com. This Privacy Policy explains what information we collect when you use our service, how we use it, and your rights with respect to that information. We collect only what we need to deliver your order and operate the service.

2. Information we collect

At checkout: We collect your email address and the information required to process your payment. Payment card data is processed directly by Stripe and is never stored on our servers. We receive a payment confirmation from Stripe but not your full card number.

Search and order data: We log the trade, geography, and search parameters associated with your order so we can generate and deliver your CSV correctly.

Usage data: We collect standard web server logs, including IP addresses, browser type, pages visited, and referral URLs. This information is used for security monitoring, debugging, and understanding aggregate traffic patterns. It is not used to build individual profiles.

No accounts: ContractorRoster does not create user accounts. We do not require you to register or log in. Your email address is used solely to deliver your CSV and, where you have consented, to send service-related communications.

3. How we use your information

• To process your payment and deliver your CSV to your email address.
• To respond to support requests or questions you send us.
• To detect and prevent fraud, abuse, or unauthorized use.
• To understand how the service is used in aggregate (e.g., which states and trades are most searched) so we can improve it.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Third-party service providers

We use the following third-party services in operating ContractorRoster:

• Stripe — payment processing. Your card data is governed by Stripe’s Privacy Policy.
• Resend — transactional email delivery of your CSV. Your email address is transmitted to Resend solely for the purpose of delivering your order.
• Vercel — hosting and infrastructure. Standard server logs may be retained by Vercel in accordance with their data processing terms.

We do not share your personal information with any other third parties except as required by law.

5. Cookies and tracking

ContractorRoster does not use advertising cookies or cross-site tracking. We store a single preference in your browser’s localStorage (your light/dark theme choice). This is not transmitted to any server and contains no personal information.

We may use basic analytics (such as page view counts) to understand aggregate usage. We do not use analytics tools that build individual behavioral profiles or track you across other websites.

6. Data retention

We retain your email address and order record for as long as necessary to provide support, comply with legal obligations, and resolve disputes. Because ContractorRoster does not create user accounts, there is no profile or account data to delete. If you wish to request deletion of your email address from our records, contact us at [email protected].

7. Security

We use industry-standard measures to protect information transmitted to and stored by ContractorRoster, including HTTPS encryption and access controls on our infrastructure. No method of transmission or storage is perfectly secure. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

8. California residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect about you, to request deletion of that information, and to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at [email protected].

9. Children

ContractorRoster is a business-to-business service intended for adults. We do not knowingly collect personal information from anyone under the age of 18.

10. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the date of the most recent revision. We will not make material changes to how we handle your personal information without posting a clear notice on this page.

11. Contact

Questions, requests, or concerns about this Privacy Policy? Contact us at [email protected].